Buying Bunks for children has taken a little research (from said parents). We've been to Harvey Normans, Ikea and a couple of other stores, before we decided on the style and price that suits. Some units are $1K or more and the styles available read like a Chinese menu.
I even scoured eBay, as we like recycling. Missed a great set in Rose Bay. We settled on a practical set that was reduced in price, but fitted our requirements, looked strong and will last 10+ years I reckon. (Harvey Normans Clearance store in Alexandria/SYD). I wont mention the price, but lets just say it was reasonable. Item manuf in Indo, and appears to be very good strength and quality.
Once we had the sale, we/I needed to pick it up from the local HN warehouse in Alex, staff were very helpful. Incl only the day of purchase, transit and assembly of the 3 packaged flat packs, my time totalled 5 hours. (Which was fine, everything is flat packed, isn't it?)
At this time, please appreciate this post is not heading towards the negative, far from it. I've done a 12 hr day, but wanted to log this before I hit the couch.
In half the bed buy situations, a mattress is not included in the sale, so the presents the unplanned task of more local research to buy the mattresses...
I wont go into the extra stress, but head swiftly towards my final paragraphs.
We made some internet searches and a couple of local dealer visits in Annandale and Marrickville before finally reverting to a I had retained in my head, for some reason. A quick search on the internet for
Rockdale Mattress Factory leaded us to a phone call, where we got over the phone assistance and a quotation.
The quotation was same or higher than the shops we had visited, but because of the excellent over the phone service we decided this morning to move on with the sale. Trailer hitched, I headed off.
The sale process at the factory/showroom was the best customer experience I have had for a product for a long time. We went through any last minute product choices/apprehensions and agreed on a sale, paid, despatched product, all within 25 minutes.
We even received a Price Match/Discount for buying 2 x units. Well done
Rockdale Mattress Factory, we will be returning again and recommending your service.
